Shipping &  Handling Details

Default Shipping Cost or Free Shipping  Information: 

▲ Default shipping  cost or free shipping service is only for the customers from Canada or the lower  48 United States by Canada Post, USPS or the UPS Ground. Customers from other  areas or needs other shipping ways, please contact  us.
▲ Buyers from Guam, Puerto Rico, Virgin Islands, American  Samoa, Alaska, Hawaii, PO Boxes, APO/FPO addresses or other  countries/areas, there WILL be extra  shipping costs, please contact us for more detailed  information.
▲ Please make sure your address is valid for both UPS and USPS  services. Any costs incurred because of incorrect or undeliverable address  should be undertaken by buyer.

Handling Time: Shipping is usually made in 1-3 business days after payments  cleared. Orders are processed from Monday-Friday; Not on the weekends &  public  holidays.

Sales tax / Customs  duties: Any  sales taxes or Customs duties are not included. If came out, they must be  undertaken by the  buyer.

Damage In Shipping: Email or call us First! We will  work with you to get the case resolved in the fastest  method.

Return /  Refund

If you are not 100% happy with your purchase, please  contact Us. Please don't directly opened a request or case without informing us,  or else, we will do some discounts on the warranty and other sales-services  later on. Hope for your  understanding.

Returns &  Exchanges

▲ All returns must be made within 14 days of delivery date.  Items must be in new, unused condition, with all original materials included  with the shipment. A partial refund may be applied for opened or damaged items,  depending on the condition.
▲ Items returned under the buyer’s remorse: The return  shipping fee must be covered by the buyer; The original shipping cost will also  be deducted from the refund. 15% restocking fee of the items purchase price will  be charged. 
▲ Returns that are  the result of our seller's error: Buyer will receive a full refund of the item  as well as shipping charges
▲ All  returns require a RA (Return Authorization) number that will be given by our  seller. Please contact with us at first for more  details.

Defective & Damaged  Products 

▲ If product was received damaged or not as described, please  send us some pictures or videos, so we could well understand your problem, then  solve them for you ASAP. Besides, it's much helpful for us to claim with UPS,  remind our related department to pay much more attention to packaging later on.  Hope for your  understanding.
▲ Replacement or refund of defective or damaged products can  only be returned in exchange for the exact same product, or else, the purchase  price will be refunded back to your original payment method. 
▲ If an item is received damaged, customer service must be  contacted within 7 days of receiving your item. All returns require a RA (Return  Authorization) number as  above.

Payment

Warranty &  Feedback